IT Support for New Brunswick Small and Mid-sized Businesses

NetAdmins provides enterprise-class IT services & tech support to New Brunswick, Nova Scotia and PEI small and mid-sized businesses. We manage every part of your IT, so you can focus on what you do best—running your business.

Partnering with NetAdmins is like having an entire IT support department at your disposal, whenever you need it. With a range of services including IP telephony (VoIP), email and web hosting, data back ups, paperless document management, security audits and 24-hour IT helpdesk, New Brunswick businesses can count on us as their only stop for business IT solutions.

On top of our à la carte offerings, we also provide comprehensive Managed IT Services in New Brunswick, Nova Scotia & PEI—including unlimited onsite and remote IT support, so you have a constant hedge against IT disasters. Our skilled computer technicians in New Brunswick maintain your business IT systems, keeping them in top shape, and minimizing downtime.

We make sure your managed IT services in New Brunswick are stronger and more secure so your users can be more productive and focused on your core business—always at a savings to your bottom line.

Contact us today to learn more about our Managed IT Service plans or our range of expert IT and communication services.

Disaster Recovery TestA disaster recovery test evaluates your business continuity and disaster recovery plans to ensure they are functional and efficient in the event of a disaster. It’s critical to test your disaster recovery plan on a regular basis to ensure critical applications and operations continue operating after an interruption of service.

There are three major areas to focus on:

  • Communications recovery
  • Data recovery
  • Application recovery

Most businesses have IT personnel to assist them with their disaster recovery planning and testing. But sometimes, IT personnel will cheat to speed up and simplify the process of testing or to show successful results.

These are the the top 4 ways your IT personnel may be cheating:

Saving A Copy

Your IT personnel may copy server data onto their hard drive, an external drive, or a once-only tape. If the disaster recovery test fails, they’ll have their backup handy to ensure the test appears successful. In a real disaster, backup data wouldn’t be available. This type of cheating also sets up your business for a potential security breach if the data is unencrypted and stored on their hardware.

Migrating Servers From Physical to Virtual

IT personnel can migrate servers ahead of time from physical to virtual, then bring them up as virtual machines during the test, instead of restoring servers. This approach is much less time consuming and difficult compared to restoring physical servers, often decreasing recovery time by 8-10 hours. They might miss problems with the physical servers when using this method of cheating.

Getting Information From An Outside Contact

During a disaster recovery test, your IT personnel may discover a missing file or faulty aspect of the plan, and they make a call to an outside contact to transfer the file to them. This will be impossible in a real disaster situation.

Recovering The “Easy” Systems

If your company has a mainframe and end users access data via a middleware application instead of accessing the mainframe directly, make sure you IT personnel test the ability to leverage data directly from the mainframe. Often, IT personnel will focus on bringing up the middleware application and and not the mainframe. In a real disaster, leveraging data directly from the mainframe might be necessary.

Ask your current IT personnel for details regarding the disaster recovery test, such as steps they’ve taken to ensure your communications, data, and applications are recoverable. If they try to “simplify” or “speed up” the test, hire new IT personnel or hire an outside IT provider to conduct a thorough test.

To learn more about disaster recovery planning and testing, give us a call or send us an email. We can help you develop a reliable disaster recovery plan and conduct thorough ongoing disaster planning tests.

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