IT Support for New Brunswick Small and Mid-sized Businesses

NetAdmins provides enterprise-class IT services & tech support to New Brunswick, Nova Scotia and PEI small and mid-sized businesses. We manage every part of your IT, so you can focus on what you do best—running your business.

Partnering with NetAdmins is like having an entire IT support department at your disposal, whenever you need it. With a range of services including IP telephony (VoIP), email and web hosting, data back ups, paperless document management, security audits and 24-hour IT helpdesk, New Brunswick businesses can count on us as their only stop for business IT solutions.

On top of our à la carte offerings, we also provide comprehensive Managed IT Services in New Brunswick, Nova Scotia & PEI—including unlimited onsite and remote IT support, so you have a constant hedge against IT disasters. Our skilled computer technicians in New Brunswick maintain your business IT systems, keeping them in top shape, and minimizing downtime.

We make sure your managed IT services in New Brunswick are stronger and more secure so your users can be more productive and focused on your core business—always at a savings to your bottom line.

Contact us today to learn more about our Managed IT Service plans or our range of expert IT and communication services.

Blackberry OutageOn Tuesday, BlackBerry Ltd announced a network outage affecting customers in Canada and the Asia-Pacific region. The outage left 75% customers unable to send or receive emails and text messages, while 22% of customers were unable to use BlackBerry Messenger. However, customers using BlackBerry’s BB10 devices were unaffected.

According to Rogers, the outage affected various customers with all domestic carriers. In fact, Telus Corp claimed the outage affected some of their customers as well. While the outage was resolved in a few hours, reported a significant increase in complaints about BlackBerry on Tuesday morning.

BlackBerry didn’t release details about what caused the network outage to occur, however, Lisette Kwong, a company spokesperson, said the company did find the cause. “We can confirm that a service issue is impacting some users in Canada and the Asia Pacific region. Our technical team has identified the potential cause of the issue and has reduced its impact on customers’ service.”

Many BlackBerry customers worried that the outage would be similar to the three-day outage in 2011, which affected millions of users throughout Europe, India, the Middle East, Africa, and various parts of South America. During this outage, BlackBerry claimed the problem was its European infrastructure and a failure in a backup system.

While Tuesday’s network outage was extremely inconvenient for many customers, BlackBerry resolved the problem and resumed services within a few hours. In the past few months, BlackBerry has been in the process of trying to regain customers’ trust and create a better reputation, so the outage occurred at an unfortunate time.

If BlackBerry wants to regain customers’ trust and create a better reputation, it’s imperative for the company to understand what went wrong and take necessary precautions to prevent any future outages or issues.

To learn more about the BlackBerry network outage, give us a call or send us an email. We can help you stay up to date on the latest events impacting your technology. 

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